Terms of Service

Last updated: April 30, 2025

These Terms of Service ("Terms") govern your use of services provided by LeadLandingCo ("we," "us," or "our"), operated by Andrew Carlson, located in Woodstock, Georgia. By purchasing any service from LeadLandingCo, you agree to be bound by these Terms.

1. Services Provided

LeadLandingCo provides the following digital services to small businesses:

• Custom website design and development
• Managed web hosting and SSL certificates
• Missed call text-back automation
• Automated lead follow-up systems
• 5-star Google review booster
• Website chat widget with auto-response
• Monthly performance reporting

Services are provided on a month-to-month subscription basis unless otherwise agreed upon in writing.

2. Payment Terms

All payments are processed securely through Stripe. By subscribing to any LeadLandingCo plan, you authorize us to charge your payment method on a recurring monthly basis.

• Foundation Package: $197.00 USD per month
• Growth Engine Package: $397.00 USD per month
• Payments are due on the same date each month from the date of first payment
• Failed payments may result in suspension of services
• All prices are in USD and subject to change with 30 days written notice

By purchasing any LeadLandingCo package you acknowledge that you have reviewed the pricing, understand what is included in your chosen package, and agree that the fees charged are fair and reasonable in exchange for the services provided. You waive any right to claim that fees are excessive, unreasonable, or constitute unjust enrichment after the point of purchase.

3. Cancellation Policy

You may cancel your subscription at any time by providing written notice of at least 30 days via email to andrewjcarlson.business@gmail.com or by calling (770) 639-8601.

• Cancellations take effect at the end of the current billing period after the 30-day notice period
• You will retain access to all services until the end of the paid period
• Upon cancellation, your website, automations, and phone number will be deactivated
• You are responsible for backing up any content before cancellation
• If payment is not received within 7 days of the due date, your subscription will be considered delinquent and your website and all associated services will be immediately suspended until payment is received
• If payment remains outstanding after 7 days, LeadLandingCo reserves the right to permanently terminate your website and all services without further notice

4. Refund Policy

Due to the nature of digital services and the time invested in setup and delivery, LeadLandingCo maintains a strict no-refund policy.

• All sales are final and non-refundable
• No refunds will be issued for partial months of service
• If you believe there has been an error in billing, contact us within 7 days of the charge

If you are unsatisfied with our services, please contact us directly and we will work to resolve any issues before processing a cancellation.

5. Service Delivery

Upon receipt of payment and required business information from the client:

• Website design and development will be completed within 5–10 business days
• Automation systems will be configured within 3–5 business days of website completion
• You must provide accurate business information, content, and timely feedback for us to meet delivery timelines
• Delays caused by the client's failure to provide required information will not be considered a breach of these Terms

6. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete business information when requested
• Respond to communications within a reasonable timeframe
• Ensure you have the legal right to use any content, logos, or images you provide to us
• Not use our services for any illegal, harmful, or fraudulent activities
• Maintain your Google Business Profile and provide access when required for review automation

7. Intellectual Property

Upon full payment of all fees owed, you own the content and design of your website. LeadLandingCo retains the right to:

• Display your website in our portfolio unless you request otherwise in writing
• Use anonymized performance data for marketing purposes

All tools, systems, and automation built within GoHighLevel remain the property of LeadLandingCo and will be deactivated upon cancellation.

8. Limitation of Liability

LeadLandingCo shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

• Loss of revenue or profits resulting from website downtime
• Loss of data or business opportunities
• Third-party service outages (including Stripe, GoHighLevel, Netlify, or Google)
• Results of marketing campaigns or lead generation efforts
• Any legal claims, fines, penalties, or lawsuits arising from the client's website content, business operations, or failure to comply with applicable laws and regulations

The client is solely responsible for ensuring that their website content, business information, offers, and operations comply with all applicable federal, state, and local laws and regulations. This includes but is not limited to consumer protection laws, FTC guidelines, ADA compliance, industry-specific regulations, and any licensing requirements.

LeadLandingCo is not responsible for reviewing, auditing, or ensuring the legal compliance of any content provided by the client. The client agrees to indemnify and hold harmless LeadLandingCo from any claims, damages, or legal fees arising out of their website content or business practices.

Our total liability to you shall not exceed the amount paid in the most recent month of service.

9. No Guarantee of Results

LeadLandingCo does not guarantee specific results including but not limited to increased revenue, leads, website traffic, or Google review counts. Results vary based on industry, location, competition, and other factors outside our control.

10. Third-Party Services & Partners

LeadLandingCo is an independent business and is not affiliated with, endorsed by, or officially partnered with any third-party platforms including but not limited to Stripe, GoHighLevel, Netlify, Google, or Calendly. These platforms are used solely as tools to deliver our services to you.

Our services rely on these third-party platforms and we are not responsible for outages, changes, or discontinuation of these third-party services. In the event a third-party service becomes unavailable, we will make reasonable efforts to find an alternative solution.

LeadLandingCo may also work with trusted partners, contractors, freelancers, or co-agencies to help deliver your services. By purchasing from us you acknowledge and agree that portions of your project may be completed by a vetted third-party partner on our behalf. All partners are bound by confidentiality and are held to the same quality standards as LeadLandingCo. This does not affect your agreement with us — we remain fully responsible for delivering your services regardless of who assists in the process.

11. Termination by LeadLandingCo

We reserve the right to terminate services immediately and without refund if:

• Payment is not received within 7 days of the due date — your website and all services will be immediately suspended and permanently terminated
• You violate any of these Terms
• You engage in abusive, threatening, or fraudulent behavior
• Your business engages in illegal activities

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Cherokee County, Georgia.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of significant changes via email at least 14 days before they take effect. Continued use of our services after changes constitutes acceptance of the new Terms.

15. Our Obligations to You

In exchange for your monthly payment LeadLandingCo commits to:

• Deliver the services described in your chosen package within the stated timeframes
• Maintain your website and automation systems in good working order
• Respond to support requests within 2 business days
• Notify you at least 30 days in advance of any price increases
• Keep your business information and data confidential
• Act in good faith in all dealings with you

If LeadLandingCo fails to deliver the agreed services for reasons within our control, you have the right to request a remedy or cancel your subscription without penalty.

16. Dispute Resolution

In the event of a dispute between you and LeadLandingCo, both parties agree to first attempt to resolve the issue through good faith negotiation. Contact us at andrewjcarlson.business@gmail.com or (770) 639-8601 to discuss any concerns before pursuing legal action.

If a resolution cannot be reached through negotiation, disputes shall be resolved through binding arbitration in Cherokee County, Georgia, in accordance with the rules of the American Arbitration Association. Both parties waive the right to a jury trial.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LeadLandingCo regarding our services and supersede all prior agreements, representations, or understandings. No verbal agreements or representations outside of these Terms are binding on either party.

If you have any questions about these Terms, please contact us: